Service Areas
JJA
CONSULTANTS is a full-service consulting, training, facilitation,
and research company providing performance improvement services
in the areas below.
For details on the service area click on the area of interest:
•
Leadership Development
•
Executive
Coaching
•
Diversity
and Civil Rights Solutions
•
Human
Capital Management
•
Comprehensive
Customer Care
•
Benchmarking
and Performance Modeling
•
Baldrige-Based
Quality Systems
•
Strategic,
Tactical and Operational Planning
•
Organizational
Development, Restructuring and Staffing
•
Process
Improvement and Reengineering
•
Supplier
Partnership and Management
•
Technology
Management and Integration
CONSULTING: We provide results-driven transformation consulting
services for organizations and work teams inclusive of assessment,
best practice-based benchmarking, performance gap identification
and closure support services. We utilize state-of-the-art methods
and proven techniques to engage stakeholders at all levels of
organizations in improving efficiency, effectiveness, quality,
productivity, performance, profitability and overall results.
TRAINING: We develop and deliver customized and off-the-shelf
training courses and workshops for clients. We utilize proven
adult learning techniques combining customized content and interactive
experiential delivery techniques to ensure internalization, application
of learning and retention. We offer curriculum at the staff, supervisor,
manager and executive levels and in train-the-trainer, leader-facilitated,
computer- and web-based formats.
RESEARCH:
We utilize proven research methods, global databases, world-class
benchmarking sources and other tools to deliver innovative research
products and services. Our team of experienced researchers, statisticians
and technical analysts develop and test hypotheses, perform comprehensive
literature and best practice searches, perform analyses, develop
new models and applications, and provide improvement recommendations.
Confidential and open-literature reports are available for knowledge
transfer as required.
FACILITATION: We facilitate teams at all levels to accomplish
a variety of organizational management objectives. Our facilitation
experience includes facilitating over 100 groups of Leaders, Boards,
and Executive Councils in strategic, tactical and operational
planning efforts, facilitating hundreds of staff and interdisciplinary
benchmarking, quality, diversity, customer service and performance
improvement teams and providing training, coaching, and certification
for the development of internal change management facilitators
within organizations.
