Service Areas


Process Improvement and Reengineering

JJA CONSULTANTS' experience in process improvement, reengineering and management spans over 116 public- and private-sector organizations worldwide. We are a world leader in customized, process-based improvement systems, reengineering, transformation, redesign, and performance improvement. Our focus is on use of a comprehensive approach, combined with state-of-the-art tools and techniques for process-based analysis and results-driven performance improvement. JJA CONSULTANTS is recognized as the developer of several of the most comprehensive reengineering tools that exist in the marketplace, including the Process Improvement Package (PIP®) designed for primary, secondary and auxiliary process improvement; the EDOSOMWAN REENGINEERING METHODOLOGY (ERM®-1000, 2000 and 3000) Series, a world-class process improvement curriculum and toolkit; the CONTINUOUS IMPROVEMENT PROCESS ACTION TEAM (CIPAT®) toolkit; the Value-added Process Management System (VAPMS®), designed for elimination of cost of quality, waste, and non-value-added functions and process steps; and the P-S-A Organizational Process Alignment Toolkit. We have demonstrated positive results in public- and private-sector organizations worldwide, utilizing over 100 customized state-of-the-art tools and techniques aligned with our comprehensive approach. Key products that are aligned with our comprehensive, systematic approach are summarized in the following table followed by a representative listing of key training courses offered by JJA CONSULTANTS.


SELECTED PRODUCTS
Product Code
Process Improvement, Reengineering
and Management Product Area
8800-1
 Customization and Delivery of Comprehensive ERM-1000® Process Reengineering Toolkit
8800-2
 Customization and Delivery of Comprehensive ERM-2000® Process Reengineering Toolkit
8800-3
Customization and Delivery of Comprehensive ERM-3000® Process Reengineering Toolkit
8800-4
 Customization and Delivery of Continuous Improvement Process Action Team-2000® Toolkit
8800-5
 Toolkit for Primary, Secondary, and Auxiliary (P-S-A) Organizational Process Analysis
8800-6
 Customization and Delivery of EBAT® / Baldrige Process Management Toolkit
8800-7
 Customization and Delivery of Reengineering Scorecard Tool
8800-8
 Team-based Process Analysis and Improvement Toolkit
8800-9
 Process Variation Management Toolkit
8800-10
 Personal Process Improvement Toolkit
8800-11
 Process Management and Management Toolkit
8800-12
 Process Alignment and Workload Balancing Toolkit
8800-13
 Process-based Benchmarking Toolkit
8800-14
 Customized Process Reengineering Pocketbooks, Posters (framed), etc.

SELECTED TRAINING
Course Code
Process Improvement, Reengineering and Management Training Areas
Course Length
(Not Incl.
Train-the-trainer)
8801
 Understanding and Implementing Process Reengineering for Results*
2-3
8802
 Leading and Managing Process Reengineering Projects*
2-3
8803
 Process Reengineering Specialist Training*
3-5
8804
 Continuous Improvement Process Action Teams (CIPAT-2000®)
3-4
8805
 Primary, Secondary and Auxiliary Process Mapping Tools
1-3
8806
 Process Measurement and Management
1-2
8807
 Benchmarking Reengineering Best Practices
2-3
8808
 Understanding and Implementing Cost of Quality
1-2
8809
 Creating Effective Process Reengineering Teams*
1-2
8810
 Organizational Reengineering Tools and Techniques
2-4
8811
 Supplier, Process-owner and Customer Relationships
1-2
8812
 Implementing Process Capability Studies
2-4
8813
 Statistical Process Control and Six Sigma Performance
2-4
8814
 Process Automation and Improvement
2-4
8815
 Process Simulation and Performance Modeling
2-4
8816
 Customer-driven Process Improvement Systems
1-2
8817
 EBAT®-based Supplier Quality Management
1-3
8818
 Process Data Management Tools and Techniques
1-2
8819
 EBAT®-based Process Performance Gap-closure Model
2-3
8820
 Behavioral and Cultural Process Transformation Tools
2-3
8821
 Managing the Reengineering Change Process
1-2
8822
 Process Reengineering Facilitator's Workshop*
2-5
8823
 Tools for Organizational Transformation and Reengineering
1-2
8824
 EBAT®/Baldrige Performance Excellence Criteria: Process Management
1-2
8825
 Successful Job Redesign and Enrichment
1-2
8826
 Redesigning and Integrating Support Systems
2-3
8827
 Work Sampling and Measurement Techniques
2-3
8828
 Tools for Work Simplification and Cost Reduction
2-3
8829
 Distribution Requirement Planning and Control
2-3
8830
 Design of Experiments and Taguchi Methods
2-3
8831
 Value-added Process Analysis and Management
1-2
8832
 Process Reengineering / ERM® Toolkit Implementation*
2-4

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