Client Base

JJA Consultants' experience and accomplishments span over 1000+ public and private sector organizations in several countries. Over ninety-seven percent of our work is generated from repeat business and referrals from our satisfied loyal customers. We have a proven track record of designing and implementing comprehensive performance improvement solutions and best business practices utilizing a whole systems approach. A partial list of client organizations that have received consulting, training, or research services or participated in our events follows:

8th QRMC A.T. Kearney Abu Dhabi National Oil Co. Aeroquip Corporation Aerotek Aesculap Alachua County Government Amdahl America Online American Commercial Security Services American Eagle Airlines American Express American Health Quality Assoc. American Prod. / Inv. Ctrl. Society American Society Of Quality Control American University AMS Anderson Leadership Anheuser-Busch Co. Anne Arundel Medical Center Appleton Papers ARBOR, Inc. ARDEC Arlington County Arthur D. Little Arthur Young ASQ - Section 509 Assessment Solutions AT&T Baxter Healthcare Bell Atlantic Bell South Corporation Birch & Davis Assoc. Boeing Brio Corporation BTG Inc. Builders Construction Bureau of Engraving and Printing Bureau of Land Management Bureau of Standards Burke, Inc. Canon USA, Inc. Case Corporation CAST Census Bureau Centinteed Corporation Centers for Disease Control Center for Food and Safety Admin. Central Intelligence Agency CIC Group CIGNA Insurance CISCO Systems Citibank City of Fairfax City of St. Louis Columbia Gas Consumer Product Safety Commission Convergys Corporation Custom Research Customer Research Inc. Customer Valunomics Customersat.com Customs & Excise Davis Vision DC Electronics DC Habitat for Humanity DC Water and Sewer Authority Defense Acquisition University Defense Finance & Accounting Services Defense Logistics Agency Defense Mapping Agency Deloitte Consulting Delta Research Corporation Department of Labor, Alaska Digital Computer Systems, Ltd. Diversified Internatscience Eagle Commercial Bank Eastman Chemical Eastman Kodak Company Environmental Protection Agency Environmental Solutions Ltd. ERICSSON, S.A. E-WRITE Excellent Way Export-Import Bank of the US Fairfax Opportunity Unlimited Fed. Pharmaceutical Co., Ltd Federal Bureau of Investigation Federal Highway Administration Federal Trade Commission Federated Pharmaceutical Co., Ltd. FF Thompson Health Systems First USA FMS Mobile Networking General Dynamics General Physics Corporation General Services Administration George Mason University George Washington University Georgia System Operations Corporation Georgia Transmission Corporation Girl Scouts of America GTE Internetworking Corp. Harbour Master Cruises Health Partners

Hekimian Lab. Herra Company Hewlett Packard Houck & Associates Howard University Huntsman Packaging Co. Hyatt Hotels & Resorts Hydel School Ian Gordon IBM IBM Global Services IBM Italy IKEA Immigration and Naturalization Services Institute Of Industrial Engineers Internal Revenue Service In-Touch Survey Systems Inc. ITT Automotive Jeanneret & Associates Johnson & Johnson Health Care Systems Johnson Controls Josten's Inc. L'eggs Products Leadership 21 Legal Services Lockheed Louisville Water Co. Luck Store Corp. Manta Corporation Maritz Marketing Research Markel Insurance Corporation Market Facts, Inc. Marriott Corporation Marriott Crystal Gateway Marvin Goodman Associates, Inc. Maxwell AFB Medasonics Mercury Marine Merrill Lynch Credit Corp. Metro Washington Airport Authority Michigan Quality Council Middlesex University MIDLAND-GRAU Ministry of Education and Culture Ministry of Public Service Mitel, Inc. Monsanto Monterrey Water Pollution Control Agency Montgomery Elevator Company Motorola Corporation Nahanni Publishing National Assoc. of Purchasing Mgmt. NASA Goddard Space Flight Cntr. Natl Assoc. of Securities Professionals National Computer Security Center National Endowment for the Arts National Security Agency Naumann & Associates NCR Global Quality New York State Governor's Office Northern Telecom Nova Southeastern University NVT Technologies Inc. NY Metropolitan Transit Authority Ogihara American Corporation Office of Personnel Management OpTEAM Client Communications Pacific Gas & Electric PacTel Meridian Systems Palace Amusement Company Peachtree Doors and Windows Pennsylvania Dept. of Transportation Penn. State System of Higher Education Pension, Benefits, Guarantee Corporation PEPCO Pepsi Perkiomen Valley School District PHP, Inc. Pillsbury Corporation Pitney Bowes Potomac Electric Power Co. PQM Consultants PRC Standard Systems PRC, Inc. Prudential Insurance of America PT Astra Int'l PTT TELCOM BV Purdue University Ran Baxy Pharme Research Surveys San Jose State University Sandals Negril Santa Cruz Operations Schargel Consulting Scientific Technologies, Inc. Service Excellence Center, COC Schering-Plough Pharmaceuticals

Smithsonian Institute Social Development Centre Social Security Administration Solar Turbine Solitron Devices, Inc. South Florida Water Management District Southern California Water Southern Management Group St. Louis Airport Authority State Bar of Georgia State Farm Insurance Co. State of Maryland State of Virginia Storage Tek Strategic Defense Initiative Organization Sugar Industry Research Institute Sun Microsystems Sunny Fresh Foods Superior Linens Ltd. Supertyne Work Swept Away Resorts Synetex Syscon Tandem Computers T.G. Lee Dairy Telecommunications Of Jamaica The Analytic Sciences Corporation The Anticipatory Testing Corp. The Customer Survey Loyalty Research Ctr The Edwards Group International The Mutual Group (U.S.) The Wesley Hospital Thomas Cook Group TMS TNT United Kingdom, Ltd. Tourism Action Plan Town of Windsor, CT Treasury Executive Institute Trident Precision Manufacturing Tryall Golf, Tennis & Beach Resort UMASS - Amherst United Health Care United Parcel Service University of Louisville University of Manitoba University of Mo. - Rolla University of Wisconsin - La Crosse UOP LLC US Air Force US Airways, Inc. US Army US Coast Guard US Customs US Department of Agriculture US Department of Energy US Department of Education US Department of Health & Human Services US Department of Interior US Department of Labor US Department of Treasury US General Accounting Office US Geological Survey US Information Agency US Mint US Navy US Patent & Trademark US Public Health USAID USA Today USM Corporation VA Housing Development Veda Virginia Retirement Systems VISTAKON Vision Care, Inc. Von Roll America, Inc. WA St. Board of Appeals WA St. Department of Personnel WA St. Department of Corrections WA St. General Administration WA St. Office of Financial Management WA St. Parks WA St. Patrol WA St. Social & Health Services Wachovia Wainwright Industries Walker Information Washington Gas Water & Power Plant of Aruba Wells & Company White-Rodgers Div. of Emerson Electric World Bank WY St. Quality Award Xerox Corporation Xerox Engineering Systems Xilinx YMCA Your Perceptions, Inc.